CRM - Know Every Customer
Your customers aren't just transactions. Jewell Master's CRM module helps you build lasting relationships. By maintaining detailed, accessible profiles for every walk-in and returning buyer, the software enables personalized engagement that drives repeat business. It automatically logs individual preferences, past purchases, sizing information, and repair histories into a centralized record. This data empowers your sales associates to make highly targeted recommendations while enabling your marketing team to trigger automated, occasion-based outreach campaigns that feel genuine and timely.
- Complete purchase history with item-level details
- Birthday, anniversary, and special occasion reminders
- Loyalty points and reward program management
- Bulk SMS and WhatsApp message campaigns
- Customer segment tagging (HNI, wholesale, retail, etc.)
- Repair and service order tracking per customer