Legal Disclaimer

Platform	Jewell Master - Cloud ERP for the Jewellery Industry
Owned & operated by	Dhruv International
Website	https://jewellmaster.com/
Effective Date	1st February 2026
Contact	support@jewellmaster.com

Please read this Disclaimer carefully before using the Jewell Master platform, website, or any of its features. By accessing jewellmaster.com or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Disclaimer.

1. General Informational Use

All content published on jewellmaster.com - including product descriptions, feature lists, pricing information, tutorials, knowledge base articles, and blog content - is provided in good faith for general informational purposes only.

Jewell Master makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information published on this website. Any reliance you place on such information is strictly at your own risk.

2. Not Professional or Legal Advice

Nothing on this Platform or website constitutes, or should be construed as, professional advice of any kind including:

• Tax advice or GST compliance guidance
• Legal advice or regulatory interpretation
• Accounting or auditing advice
• Hallmarking, BIS certification, or gemstone grading guidance
• Investment, bullion trading, or financial advisory services
• Insurance, banking, or NBFC-regulated product advice

You should always seek independent, qualified professional advice tailored to your specific business circumstances before making decisions based on information obtained from the Platform.

3. Software Accuracy and Business Data

Jewell Master is a software tool designed to assist in the operational management of jewellery businesses. While we strive to build accurate, reliable features, we explicitly disclaim responsibility for:

• GST calculation errors arising from incorrect HSN codes, tax slab configuration, or user-entered data
• Invoice discrepancies resulting from misconfigured making charge structures, wastage percentages, or labour rates
• Errors in karigar settlement, job order valuations, or wage computations if incorrect rates are configured
• Gold rate or precious metal price discrepancies - live gold rate feeds, if available, are sourced from third-party APIs and may not reflect exact market prices at any given moment
• Stock valuation inaccuracies arising from data entry errors, discrepancies in weight measurement, or purity misclassification
• Compliance failures arising from the user's incorrect setup or use of Platform modules

You are solely responsible for verifying all financial outputs, reports, and invoices generated by the Platform before submission to customers, regulatory authorities, or auditors.

4. AI Features - Chatbot Disclaimer

Jewell Master's AI assistant is powered by large language model (LLM) technology. Users must note:

• Bot’s responses are generated algorithmically and are not reviewed by human experts in real time
• AI may produce inaccurate, outdated, or incomplete responses - this is an inherent limitation of current AI technology
• Chatbot/AI is not a substitute for qualified tax consultants, chartered accountants, legal advisors, or certified gemologists
• Jewell Master does not guarantee the accuracy, completeness, or fitness for purpose of any response generated
• No response from AI-bot should be treated as official, legally binding, or auditor-approved guidance

Always verify Artificial Intelligence outputs independently. Use AI as a convenience tool, not as a definitive compliance or advisory resource.

5. External Links Disclaimer

Jewell Master's website and Platform may contain hyperlinks to third-party websites, partner portals, or external resources. We provide these links for your convenience; however:

• We do not control or endorse the content of external websites
• We cannot guarantee the accuracy, legality, or current availability of linked content
• Links to external sites do not constitute a recommendation or endorsement of those websites, their operators, or their products
• Linking websites may have their own privacy policies, terms of service, and data handling practices that differ from ours

We strongly recommend reviewing the terms and privacy policies of any external website you visit via links on our Platform. Jewell Master is not responsible for any loss or damage arising from your use of external websites.

6. Third-Party Services

Jewell Master integrates with and relies upon third-party services including cloud hosting providers, payment gateways, SMS API services, email delivery services, and analytics tools. While we select partners carefully:

• Service interruptions, security incidents, or data breaches caused by third-party providers are beyond our direct control
• Third-party providers operate under their own independent terms, privacy policies, and security standards
• Jewell Master does not warrant the continuous, error-free availability of any third-party integrated service

7. Platform Availability

Jewell Master makes no warranty that the Platform will be available at all times without interruption. The Platform may be temporarily unavailable due to:

• Scheduled maintenance windows (communicated in advance where possible)
• Emergency security patches or critical updates
• Third-party infrastructure failures (hosting, DNS, CDN)
• Force majeure events beyond our reasonable control

Service downtime does not automatically entitle users to refunds or credits unless covered under a separately executed Service Level Agreement (SLA).

8. Regulatory Compliance Disclaimer

The jewellery industry in India is subject to various regulations including GST, Income Tax Act, Prevention of Money Laundering Act (PMLA), BIS hallmarking norms, and SEBI/RBI regulations for applicable entities. Jewell Master:

• Does not represent that using the Platform ensures compliance with any or all applicable regulatory requirements
• Does not provide real-time regulatory updates or compliance alerts unless such features are specifically offered
• Is not responsible for penalties, fines, notices, or audits arising from non-compliance by the user

Users are advised to retain qualified compliance professionals and keep themselves updated on changes in applicable laws and regulations.

9. Consent

By using jewell master.com and the Jewell Master Platform, you confirm that you have read and understood this Disclaimer in its entirety and agree to its terms. If you do not agree, you must refrain from using the Platform.

10. Updates to This Disclaimer

We reserve the right to update, amend, or revise this Disclaimer at any time. Changes will be posted prominently on this page with a revised effective date. Your continued use of the Platform following any changes constitutes your acceptance of the updated Disclaimer.

11. Contact

For any questions regarding this Disclaimer, contact:

Email	support@jewellmaster.com
Website	https://jewellmaster.com/
Operated by	Dhruv International | Jewell Master | Pune, Maharashtra, India