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Customer Success Manager

Sales & Customer Success Pune / Hybrid 2-4 Years Exp

Ensure our customers achieve their business goals using Jewell Master. You will handle onboarding, training, and ongoing relationship management for our key accounts.

Skills & Technologies

Onboarding, Account Management, Support, Communication

Key Requirements

  • Experience in a CSM or account management role in SaaS.
  • Empathy and a passion for helping customers succeed.
  • Strong organizational and project management skills.
  • Ability to explain technical concepts simply.

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